Lyndale Neighborhood Association

Partner AgencyLyndale Neighborhood Association
Location(s)3537 Nicollet Ave South, Minneapolis, MN 55408
Name of Site Supervisor:  Nicki Olalde, ELL/ABE Program Lead

CTEP Program Description

The AmeriCorps Community Technology Empowerment Project (CTEP) bridges the “digital divide” for new Immigrants and low-income communities in Minneapolis and St. Paul. Join AmeriCorps CTEP and help make the information age accessible to all.  CTEP is a project of Saint Paul Neighborhood Network (SPNN).

Site History and Mission

Lyndale Neighborhood Association (LNA) is one of 70 non-profit neighborhood organizations serving the 83 officially recognized neighborhoods within the City of Minneapolis. It is our vision to engage our diverse community members to build a safe, vibrant, and sustainable neighborhood.

Lyndale Education Program is part of Minnesota’s state Adult Basic Education system and a member of the Metro East community literacy consortium. Our free, place-based education provides students with pathways to achieve personal, educational and employment goals, self-sufficiency and connect them with community.

Site Schedule for Members

Weekly work is typically carried out Monday-Friday, with a schedule being determined in part by requirements of direct service (we foresee digital literacy instruction taking place from Monday-Thursday, during 2-3 afternoon sessions and 2-3 evening sessions, no later than 8:30pm, with potential for regular but not weekly visits to help expand digital literacy and technology in morning classes as well). The rest of the member's non-direct-service-facing schedule up to 35 hours weekly could be scheduled around other obligations, in collaboration with staff in the case of regular meetings, and with some flexibility for occasional appointments and other needs.

Site Background

Lyndale Neighborhood Association (LNA) is seeking a CTEP Member in the role of Digital Access Coordinator/Digital Literacy Instructor. Our Education program, which serves New American adult English language learners has historically lacked the staffing capacity, funding for technology and digital access in our classroom spaces to integrate digital literacy and technology skill-building instruction into programming; however, we have received a MN Dept. of Human Services "Live Well at Home" grant through summer 2022, working in partnership with Minneapolis Public Housing Authority (MPHA) to provide digital access and inclusion services with a special focus on serving elderly Somali residents at the Charles Horn Towers (CHT) public housing site in the Lyndale neighborhood. Our approach is uniquely innovative because LNA and MPHA are already serving the Somali residents of CHT in their own homes through successful adult basic education classes that exclusively serve CHT residents.  The Digital Access Coordinator/Digital Literacy Instructor would work together alongside an overall project coordinator/curriculum writer/ELL instructor to integrate and add digital literacy and technology learning into our current ELL instructional model.

Responsibilities of CTEP Member

  • Outreach and recruitment of adult participants in need of increased digital access and digital literacy

  • Distributing free digital devices and necessary gear for participants to keep

  • Administering NorthStar Digital Literacy assessments

  • Supporting participants seeking employment through digital literacy barriers

  • Recruiting, training and managing community volunteers as classroom assistants and tech support

  • Helping create a custom home page targeted to program participant needs

  • Tracking program outcomes   

  • Managing technical support, technology and implementation assistance of participants' devices

  • Helping participants access free Internet service at a local public housing site

  • Teaching free digital literacy classes to adults (mainly non-native English speakers) at community sites

Site Environment

The CTEP Member would be working primarily out of our office and 2-3 satellite classroom sites within the Lyndale neighborhood in South Minneapolis. Our office location is near the intersection of 36th Street and Nicollet Ave South. All locations will be very accessible via bus routes, and the light rail. Members are not required to have a car to fulfill this position, and will be reimbursed by LNA for any cost of public transportation between sites.

Throughout their service with LNA, our CTEP member would have a desk with full digital access, personal laptop, a phone with voicemail, organizational email, business cards, onsite printing and copying, and digital as well as physical storage space, along with available meeting space and access to our refrigerator and microwave, onsite at our office at 3537 Nicollet Ave S. Our office and classroom spaces are dynamic, fun, truly make space for meaningful interaction and relationship-building with colleagues, volunteers, neighbors and community partners, and foster a spirit of creativity and adaptability to everyone's needs and work/learning styles.

How to Apply

Apply online at and click on “Apply to Serve” (be sure to search for the "Community Technology Empowerment Project" or "CTEP" when asked to indicate what program you would like to send your application to). 

Contact: Lizzie Hutchins, or 651.298.8919.

We are committed to recruiting and engaging individuals without regard to disability, gender, race, religion or sexual orientation.  Reasonable accommodations will be made upon request.  Alternative formats of this document are also available.