Partner Agency: Hired
Location(s): Minneapolis, MN
Site Supervisor: Teresa Litfin-Wertz, Program Manager, Hennepin County Minnesota Family Investment Program and Diversionary Work Program

CTEP Overview

The AmeriCorps Community Technology Empowerment Project (CTEP) bridges the "digital divide" for new immigrants and low-income communities in the Twin Cities. CTEP is a program of the Saint Paul Neighborhood Network (SPNN).

Site History and Mission

Since 1968, Hired has provided individualized employment and career services. We believe every person is one good job away from a stable and promising future. Through assessment, training, coaching and supportive services, we help people age 16+ to connect their dreams, skills, and talents with jobs that will sustain them and their families.

Hired specializes in supporting individuals whose employment opportunities have been shaped by historic and systemic inequities and situational barriers. We strive to provide coaching and skill-building opportunities at every step of an individual’s journey while helping them stabilize by meeting their basic needs and navigating systems of support. Through these efforts, we believe we will ultimately enable them to provide for their families, advance in their career, and pursue their purpose.

Hired is a nonprofit organization that works with other organizations and across sectors for systems change. Our partners include 160+ nonprofit organizations and 60+ employers whose workforce gaps we help fill. 

Our values are:

  • Putting People First
  • Going the Extra Mile
  • Advancing Equity
  • Working Together            

Home page:  
2022 Annual Report

Specific Site Responsibilities

The member will serve in a training, coaching, and proctoring role within Hired’s Training, Education, and Placement team for low-income adults. The essential functions of the member include assessing computer skill, classroom management, and delivery of computer literacy instruction/assistance for 1:1 and groups of participants. Further description is as follows:

Outreach and Recruitment

  • Reach out to participants by phone, text, and email to explain computer literacy program and answer questions.
  • Participate in development of recruiting and training materials.


  • Administer digital assessments with individuals to determine needs and access for training and education program(s).
  • Explain and proctor NorthStar Digital Literacy modules.

 Delivery of Training

  • Under supervision of Program Manager adapt curriculum and/or daily lesson plans to meet the needs of program participants, delivering materials in ways that adults can digest and adapt teaching style/techniques to accommodate individual learning needs or situations.
  • Track participant’s progress in database and reports to ensure participant information is kept up-to-date.

 Classroom Management

  • Maintain a safe and positive classroom learning environment.
  • Create an environment of respect and rapport with and between participants.

The Member will need the following skills and abilities:

  • Skill in written and oral communication
  • Proficiency with website and social media tools
  • Ability to develop and deliver training modules in a virtual setting
  • Ability to work effectively with others and independently as a self-starter
  • Efficient organizational and planning skills
  • Effective time management and ability to prioritize work
  • Ability and willingness to respond constructively to change
  • Ability to lead by example and to mentor and guide others
  • Experience with Windows Operating system and MS Office 365 programs

Site Environment

Hired's North Loop office in Minneapolis is located at 217 Fifth Avenue N. The position that the Member would hold does not require the use of a personal vehicle for travel.

Preferred Site Schedule for Member

The expected weekly schedule of this position will total approximately 35 hours per week throughout the duration of the year. Some flexibility with scheduling is possible.

In addition, members attend professional development days with their fellow CTEP members to enhance service-readiness skills, personal attributes at the service site, and citizenship skills.  These Corps days take place twice a month on the 1st and 3rd Fridays from 9 a.m. to 4 p.m., and these trainings are mandatory.  Members also attend statewide AmeriCorps events, such as the Martin Luther King Day celebration, and/or serve on the statewide InterCorps Council.

How to Apply
Apply online at and click on “Apply to Serve”. Be sure to search for the “Community Technology Empowerment Project” or “CTEP” when asked to indicate what program you would like to send your application to. Contact:, 651.298.8919 for more information about CTEP Member requirements.

CTEP AmeriCorps values an equitable work environment and strongly encourages Black, Indigenous and People of Color, speakers of many languages, disabled individuals, LGBTQIA+ identified, and people from other underrepresented communities to apply.

Reasonable accommodations will be made upon request.