CTEP member teaching a participant at a desktop computer

Hired-Youth & MFIP

Partner AgencyHIRED
Location(s)800 Minnehaha Ave E, St Paul, MN 55106
Site Supervisor: Lou Powers, Youth Impact & Innovation Specialist

CTEP Program Description:

The AmeriCorps Community Technology Empowerment Project (CTEP) bridges the “digital divide” for new Immigrants and low-income communities in Minneapolis and St. Paul. CTEP is a program of Saint Paul Neighborhood Network (SPNN).

Site History and Mission:

Since 1968, Hired has provided individualized employment and career services. We believe every person is one good job away from a stable and promising future. Through assessment, training, coaching and supportive services, we help people age 16+ to connect their dreams, skills, and talents with jobs that will sustain them and their families. 

Hired specializes in supporting individuals whose employment opportunities have been shaped by historic and systemic inequities and situational barriers. We strive to provide coaching and skill-building opportunities at every step of an individual’s journey while helping them stabilize by meeting their basic needs and navigating systems of support. Through these efforts, we believe we will ultimately enable them to provide for their families, advance in their career, and pursue their purpose.

Hired is a nonprofit organization that works with other organizations and across sectors for systems change. Our partners include 160+ nonprofit organizations and 60+ employers whose workforce gaps we help fill.  

Our values are:

·     Putting People First

·     Going the Extra Mile

·     Advancing Equity

·     Working Together

The Youth Program CTEP Member will focus on serving youth, ages 16-24. This Member will provide services including digital literacy, advanced Microsoft Office, career exploration, job search, job club, and career readiness workshops. All CTEP Members will build upon Hired’s foundational efforts to provide effective hybrid virtual/in-person instruction for our participants. Hired utilizes Google Classroom as our consistent learning management software. These and other efforts will provide more avenues for participant engagement and help us better support the learning outcomes and ultimate career success of our participants.

Home page: www.hired.org
2021 Annual Report https://www.hired.org/2022-annual-report

Preferred Site Schedule for Member:

The expected weekly schedule of this position will total approximately 35 hours per week throughout the duration of the year. Some flexibility with scheduling is possible.

In addition, members attend professional development days with their fellow CTEP members to enhance service-readiness skills, personal attributes at the service site, and citizenship skills.  These Corps days take place once per month, and these trainings are mandatory.  Members also attend statewide AmeriCorps events, such as the Martin Luther King Day celebration, and/or serve on the statewide InterCorps Council.

Specific Site Responsibilities:

Hired youth programming is offered one-on-one rather than as a cohort model, so mobility to our various sites is required. With a CTEP Member dedicated to youth, we can offer group employment activities that complement individual services. The Youth CTEP Member will have access to all main offices and co-location sites.

Member's Specific Programming Responsibilities:

Specifically, the member will be responsible for leading digital literacy training at Hired's main offices and co-located sites for youth participants. The essential functions of the Member include outreach and recruitment, assessment, delivery of training, and classroom management. Further descriptions of these functions are provided below:

Outreach and Recruitment

  • Recruit youth participants from appropriate sources (referrals from counselors)
  • Participate in development of recruiting materials
  • Ensure eligibility of referred participants through formal and informal inquiry and screening
  • Assist with enrollment procedures


  • Conduct appropriate assessments needed for youth programming
  • Administer appropriate assessment and screening tools per program requirements or guidelines

Delivery of Training

  • Create and facilitate opportunities for youth participants that will help to “bridge the digital divide”
  • Adapt teaching style/techniques to accommodate individual learning needs or situations.
  • Assist participants to define and achieve appropriate occupational goals

To fulfill the objective of this role, the Member will need the following skills and abilities:

  • Skill in written and oral communication
  • Ability to work effectively with others
  • Skill in teaching/coaching techniques
  • Efficient organizational and planning skills
  • Effective time management and ability to prioritize work
  • Ability and willingness to respond constructively to rapid change
  • Ability to lead by example and to mentor and guide others
  • Excellent presentation skills
  • Experience with Windows Operating system and Chrome with Google Suite/Apps understanding

Site Environment:

With a CTEP Member dedicated to youth, we can offer one-on-one or small group employment activities. The Youth CTEP Member will have access to all main offices and co-location sites. Youth Programs has office spaces at our North Loop and East St. Paul locations, as well as several co-located sites throughout the Twin Cities Metro Area. Each office space has an open area for participant intake, small computer lab, and training rooms. The Member will have access to general office equipment, including telephones, personal computers, copiers, and fax machines.

How to Apply:

Apply online at my.americorps.gov and click on “Apply to Serve” (be sure to search for the “Community Technology Empowerment Project” or “CTEP” when asked to indicate what program you would like to send your application to). Contact: Tess Hackbarth, hackbarth@spnn.org, 651.298.8910

Literacy Minnesota fosters an organizational culture that is welcoming and inclusive to all. We strongly encourage applications from people of color, indigenous peoples, immigrants and refugees, LGBTQ+ individuals and people with disabilities.

Reasonable accommodations will be made upon request.  Alternative formats of this document are also available.