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Project for Pride in Living: Resident Services

Partner AgencyProject for Pride in Living: Resident Services
Location(s): PPL Service Center 1035 E. Franklin Ave., Minneapolis MN, 55404
Site Supervisor:  Peter Elwell, Director

CTEP Program Description

The AmeriCorps Community Technology Empowerment Project (CTEP) bridges the “digital divide” for new Immigrants and low-income communities in Minneapolis and St. Paul. Join AmeriCorps CTEP and help make the information age accessible to all.  CTEP is a project of Saint Paul Neighborhood Network (SPNN).

Site History and Mission

At Project for Pride in Living, we're on a mission to create stable, vibrant, and equitable communities. Join us! PPL is focused on two core drivers of poverty – unemployment and homelessness – and we insist that every one of our programs deliver superior support and resources. We have been serving the community for over 40 years. Project for Pride in Living builds the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative affordable housing and employment readiness services.

Project for Pride in Living manages dozens of supportive and affordable housing buildings throughout the Twin Cities.  As a CTEP member you will be providing technology and employment support to PPL residents at various housing sites who are low-income, previously homeless and have mental health challenges to increase technology skills and access, employability, and find employment.

Here’s a glimpse into the work of PPL

PPL strives to be an equitable and inclusive organization
committed to elevating the voices of the communities we serve who are disproportionately affected by systemic inequities.

Specific Site Responsibilities

This position brings technology and employment services to many people who traditionally have barriers to accessing these resources. The CTEP member will work directly with PPL residents of targeted housing sites to increase technology skills and access, employability, and find employment. This will be achieved one-to-one, as well as in group settings, by supporting residents with computer literacy (computer labs), employment skills, and job searching.

Specific duties will include:

  • Develop one-to-one relationships with residents and increase participation through outreach
  • Provide group and one-to-one technology based services at housing sites (i.e. community rooms and some home visits) to include employment, education, access to benefits and navigating online resources
  • Take detailed case notes and track participant and program goals and outcomes
  • Attend regular team meetings and collaborate with case managers to better serve residents’ diverse needs
  • Plan and facilitate trainings related to leadership development, computer literacy, and employment searching
  • Collaborate with the PPL Learning Center and community agencies to connect residents to job training programs
  • Recruit resident and community volunteers to work with PPL programs
  • Train and supervise community volunteers for on-site computer labs

Preferred Site Schedule for Member

Monday-Thursday primarily 9-5pm, with occasional evening commitments as needs arise. One of the two positions requires a member to flex their schedule to work two evenings per week.

In addition, members attend professional development days with their fellow CTEP members to enhance service-readiness skills, personal attributes at the service site, and citizenship skills.  These Corps days take place twice a month on the 1st and 3rd Fridays from 9 AM to 4 PM, and these trainings are mandatory. Members also attend statewide AmeriCorps events, such as the Martin Luther King Day celebration, and may serve on the statewide InterCorps Council.

Site Environment

This position offers CTEP members the opportunity to serve alongside Project for Pride in Living’s group of dedicated social service providers as fully-integrated site team members. Through colleagues, additional trainings, and direct experience, CTEP members learn about trauma-informed care, poverty-reduction strategies, case management, housing policy and operations, and social work. We take a personal and holistic approach to solving social issues and are fortunate to have an innovative and caring group of professionals working together to create a supportive environment.

The Resident Services team is passionate, creative and supportive.  We are dedicated to racial equity and inclusion, passionate about addressing the drivers of poverty, creative and innovative in doing that work, and provide a supportive culture of learning.

The CTEP member works individually, with other CTEP AmeriCorps members and Project for Pride in Living team members, and partners with staff across PPL’s programs. One member will work primarily with PPL’s Family Supportive Housing programs, the other with Single Adult Supportive Housing and Affordable Housing programs.

The CTEP member offices at the PPL Campus located in the Phillips neighborhood and serves a diverse population at PPL housing sites in Minneapolis, St. Paul, and surrounding suburbs.  Housing sites work with many individuals that are new immigrants, lower-income, experiencing homelessness, have a disability, and/or mental health concerns.

Members will travel to PPL housing sites or community organizations. Access to a reliable, insured vehicle is preferred but not required. Members must have a valid MN Driver’s License with a good driving record within the last 3 years consistent with PPL’s Driving Policy.  Members will use PC computer, printer, fax, AV, camera and video camera equipment in their job.

How to Apply

Apply online at and click on “Apply to Serve” (be sure to search for the “Community Technology Empowerment Project” or “CTEP” when asked to indicate what program you would like to send your application to).  Contact: Joel Krogstad,, 651.298.8918

We are committed to recruiting and engaging individuals without regard to disability, gender, race, religion or sexual orientation.  Reasonable accommodations will be made upon request.  Alternative formats of this document are also available.