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Project for Pride in Living: Resident Services

Partner AgencyProject for Pride in Living:
Location(s): PPL office and CareerForce located at 800 W Broadway, Minneapolis MN, 55411
Site Supervisor:  Angie Willardson, Associate Director of Employment Services

CTEP Program Description

The AmeriCorps Community Technology Empowerment Project (CTEP) bridges the “digital divide” for new Immigrants and low-income communities in Minneapolis and St. Paul. Join AmeriCorps CTEP and help make the information age accessible to all.  CTEP is a project of Saint Paul Neighborhood Network (SPNN).

Site History and Mission

At Project for Pride in Living, we're on a mission to create stable, vibrant, and equitable communities. Join us! PPL is focused on two core drivers of poverty – unemployment and homelessness – and we insist that every one of our programs deliver superior support and resources. We have been serving the community for over 40 years. Project for Pride in Living builds the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative affordable housing and employment readiness services.

Project for Pride in Living manages dozens of supportive and affordable housing buildings throughout the Twin Cities.  As a CTEP member you will be providing technology and employment support to PPL residents at various housing sites who are low-income, previously homeless and have mental health challenges to increase technology skills and access, employability, and find employment.

Here’s a glimpse into the work of PPL

PPL strives to be an equitable and inclusive organization

committed to elevating the voices of the communities we serve who are disproportionately affected by systemic inequities.

Specific Site Responsibilities

This position brings technology and employment services to many people who traditionally have barriers to accessing these resources. There are two CTEP positions at this location. Members will serve in the CareerForce, providing 1:1 support to computer lab participants as well as teaching computer skill workshops. Members will spend some time offsite, serving directly with PPL residents of targeted housing sites to increase technology skills and access, employability, and find employment. This will be achieved one-to-one, as well as in group settings, by supporting residents with computer literacy (computer labs), employment skills, and job searching.

Specific duties will include:

  • Develop one-to-one relationships with participants and residents and increase participation through outreach
  • Provide group and one-to-one technology based services at the CareerForce and PPL housing sites (i.e. community rooms and some home visits) to include employment, education, access to benefits and navigating online resources
  • Take detailed case notes and track participant and program goals and outcomes
  • Attend regular team meetings and collaborate with case managers to better serve residents’ diverse needs
  • Plan and facilitate trainings related to leadership development, computer literacy, and employment searching
  • Collaborate with the PPL Career Center and community agencies to connect residents to job training programs
  • Recruit resident and community volunteers to work with PPL programs
  • Train and supervise community volunteers for on-site computer labs

Preferred Site Schedule for Member

Monday – Friday primarily between the hours of 8:30-5pm, with occasional evening commitments.  Members will flex their schedule to provide services two evenings per week.

In addition, members attend professional development days with their fellow CTEP members to enhance service-readiness skills, personal attributes at the service site, and citizenship skills.  These Corps days take place twice a month on the 1st and 3rd Fridays from 9 AM to 4 PM, and these trainings are mandatory. Members also attend statewide AmeriCorps events, such as the Martin Luther King Day celebration, and may serve on the statewide InterCorps Council.

Site Environment

This position offers CTEP members the opportunity to serve alongside Project for Pride in Living’s group of dedicated social service and employment training providers as fully-integrated site team members. Through colleagues, additional trainings, and direct experience, CTEP members learn about trauma-informed care, poverty-reduction strategies, case management, housing policy and operations, employment and training and social work. We take a personal and holistic approach to solving social issues and are fortunate to have an innovative and caring group of professionals working together to create a supportive environment.

The PPL team is passionate, creative and supportive.  We are dedicated to racial equity and inclusion, passionate about addressing the drivers of poverty, creative and innovative in doing that work, and provide a supportive culture of learning.

The CTEP member works individually, with other CTEP AmeriCorps members and Project for Pride in Living team members, and partners with staff across PPL’s programs. This member will work primarily with PPL’s Family Supportive, Single Adult Supportive Housing and Affordable Housing programs.

The CTEP member offices at the PPL office in North Minneapolis and serves a diverse population at both the CareerForce and PPL housing sites in Minneapolis, St. Paul, and surrounding suburbs.  These sites work with many individuals that are new immigrants, lower-income, experiencing homelessness, have a disability, and/or mental health concerns.

Members will travel to PPL housing sites or community organizations. Access to a reliable, insured vehicle is preferred but not required. Members must have a valid MN Driver’s License with a good driving record within the last 3 years consistent with PPL’s Driving Policy.  Members will use PC computer, printer, fax, AV, camera and video camera equipment in their job.

How to Apply

Apply online at and click on “Apply to Serve” (be sure to search for the “Community Technology Empowerment Project” or “CTEP” when asked to indicate what program you would like to send your application to).  Contact: Joel Krogstad,, 651.298.8918

We are committed to recruiting and engaging individuals without regard to disability, gender, race, religion or sexual orientation.  Reasonable accommodations will be made upon request.  Alternative formats of this document are also available.