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Interfaith Outreach & Community Partners

Partner AgencyInterfaith Outreach and Community Partners
Location(s)1605 County Road 101 N, Plymouth, MN
Name of Site Supervisor:  Natalie Bullinger, Employment Services Manager

Important Note:

Interfaith Outreach & Community Partners will offer a $125/month housing stipend and $50/month transportation stipend for CTEP members.        

CTEP Program Description

The AmeriCorps Community Technology Empowerment Project (CTEP) bridges the “digital divide” for new Immigrants and low-income communities in Minneapolis and St. Paul. Join AmeriCorps CTEP and help make the information age accessible to all.  CTEP is a project of Saint Paul Neighborhood Network (SPNN).

Site History and Mission

The mission of Interfaith Outreach & Community Partners is to engage the heart and will of the community to respond to emergency needs and create opportunities for all to thrive. Since 1979, the organization has been making an impact in eight west suburban Hennepin communities, providing emergency and long-term solutions around food and clothing, housing, employment, child care, transportation and healthy connections to the community and its resources. For more information, visit www.iocp.org.

Services include:

  • Case management
  • Emergency financial assistance
  • Food shelf
  • Employment services
  • Transitional and permanent supportive housing programs
  • Neighborhood Program – services provided within affordable housing communities
  • Caring for Kids Initiative - childcare scholarships, family support, kindergarten-readiness
  • Transportation
  • Seasonal programs – back to school, holiday, birthday, baby
  • Affordable housing development

People seek the organization’s services when they are in crisis and cannot meet their basic needs. 

62% (over 1200) of our clients each year indicate that unemployment or underemployment is the primary reason for their struggle.  Many of our clients lack basic computer skills.  Others have skills that are outdated and not marketable.  Computer literacy and technical skills are essential for employment in any industry.  Our current partnership with CTEP has created resources and delivered services that have increased skills, job readiness and employability among the clients we serve.

Preferred Site Schedule for Members

Mon 9-5
Tue 9-5 
Wed 9-5 or 12-8
Thurs 9-5
Fri 9-1 (2nd and 4th Friday)

Site Specific Responsibilities

The CTEP member will be part of the organization’s Employment Services team.  Employment Services provides comprehensive and customized services to support clients to get and keep living wage jobs.  Program components include assessment, individual coaching, training and skills development, work readiness classes and retention support.  

The CTEP AmeriCorps member will focus on client training and computer skills development. The member will create resources and deliver services that will increase skills, job readiness and employability of adult clients.  The student profile will include: low income, primarily minorities and new immigrants, unemployed and underemployed with low levels of computer literacy. 

Responsibilities include:

  • Providing crucial computer skills development to lab visitors in individualized one-on-one and group instruction
  • Assisting clients with resumes and cover letters in Microsoft Word, and teaching the skills to apply to jobs successfully online
  • Train, coach, and support our roster of professional and engaged volunteers as they prepare to teach and tutor clients on job search and digital literacy topics. Past offerings have included keyboarding, basic computer instruction, Microsoft Office Suite, Cloud Storage, and more
  • Administer client skills assessments such as the Northstar Digital Literacy Assessment
  • Maintain current information on community technology and digital literacy resources
  • Keep current with community and employer technology needs: use this feedback to collaborate with volunteers and employment services staff on expanding and strengthening computer class curricula

Site Environment

Space includes a large lobby/client hospitality area, private offices, cubicle office spaces, conference rooms, computer lab, storage, workroom and a kitchen/staff/volunteer hospitality area.  The CTEP member will share a cubical office with computer, access to the Internet, phone and storage. A copier, fax, scanner, etc. is available in our workroom.  In addition to a cubicle workspace, there is also a workspace located in the computer lab with desk, computer, and phone.  The lab is equipped with 13 computers, access to the Internet and a Smart Board. 

The organization’s environment is welcoming and friendly.  Our agency values hospitality - extending it to each other, our volunteers and our clients.  Our on-site partners share that value. 

How to Apply

Apply online at my.americorps.gov and click on “Apply to Serve” (be sure to search for the "Community Technology Empowerment Project" or "CTEP" when asked to indicate what program you would like to send your application to). 

Contact: Joel Krogstad, krogstad@spnn.org, 651.298.8918. We are committed to recruiting and engaging individuals without regard to disability, gender, race, religion or sexual orientation.  Reasonable accommodations will be made upon request.  Alternative formats of this document are also available.