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EMERGE Career & Technology Center

Partner AgencyCareer & Technology Center (ECTC)- EMERGE
Location(s)1834 Emerson Ave N, Minneapolis, MN 55411
Site Supervisor:  Aaron Ash, Workforce Coordinator

CTEP Program Description

The AmeriCorps Community Technology Empowerment Project (CTEP) bridges the “digital divide” for new Immigrants and low-income communities in the Minneapolis and St. Paul area. Join AmeriCorps CTEP and help make the information age accessible to all.  CTEP is a project of Saint Paul Neighborhood Network (SPNN).

Site History and Mission

EMERGE is a community and workforce development organization based in North Minneapolis and Cedar Riverside, neighborhoods that struggle with some of the metro area’s highest rates of unemployment and most concentrated poverty. In 2019, more than 2,300 adults and youth from our communities accessed jobs, financial coaching, supportive housing, and other key services through EMERGE.

EMERGE's mission is "to reveal the potential in people and communities through skill building, employment, and economic opportunity." This reflects both our commitment to facilitate life change for individuals facing significant obstacles, and our commitment to create broader, systemic change at the community level.

Of those served by EMERGE during 2019, 95% identified as people of color with the largest groups served African American (59%) and African (23%) primarily Somali. Our participants are 91% low-income with 76% under the poverty-line. Last year, 59% were receiving some form of public assistance; 35% were overcoming a criminal background; 33% report no high school diploma or GED; 17% speak a primary language other than English; 9% shared they are struggling with a disabling condition; and 10% identified as an immigrant or refugee.

In 2017, we opened Cedar-Riverside Opportunity Center in partnership with the city, county, local colleges, and other partners. 

Preferred Site Schedule for Member

The expected weekly schedule is 9-5 Monday through Friday.

Specific Site Responsibilities

The CTEP member will assist EMERGE with it's transition to virtal instruction  of work readiness and on-site and virtual digital literacy (Zoom, TEAMS, etc.) and proctor Northstar Digital Literacy Assessments to adults 25  and older whom are exploring credentialed training leading to careers in high-demand industries.       


Specifically, with the participants:

  1. The CTEP would run/monitor our Digital Literacy classes (with COVID-19, make sure they complete any online trainings and monitor course progress)
  2. Assist the participants with email/account creation for online trainings. I plan to use an online resume builder that I created so they may possibly provide the link to the participants or assist in the completion.
  3. When the lab opens, monitor and assist in the lab.
  4. Assist with the setup of the Virtual trainings, virtual setup for the participants and laptop giveaways

With the coaches the CTEP’s interactions would be:

  1. Work with coach(es) to discuss any concerns they might see of the participant pertaining to the virtual trainings, or digital literacy. 
  2. If they have assisted with job search or login creations, update the coach on the progress, and forward any detailed information pertinent to the participants relationship with the coach. 

With the supervisor the CTEP’s interactions would be:

  1. Let supervisor know if there are concerns with the coach(es)/participants
  2. Update supervisor on the group participation, group counts and progress of participants
  3. Work with supervisor to add new training modules or omit ones that are not useful as the CTEP sees based on the participants interactions and the CTEP’s knowledge.

Site Environment

EMERGE's Career & Technology Center (ECTC) is an office building located in North Minneapolis. The CTEP member would deliver training in a dedicated computer lab space located in the building, on the main floor which is accessible by stairs or elevator. There aren't any physical demands for this position.The CTEP Member would deliver services both at CROC and online.

The Opportunity Center is located near two light rail lines, as well as multiple bus routes due to its close proximity to the University of Minnesota and downtown. This position will not require a vehicle.

How to Apply

Apply online at my.americorps.gov and click on “Apply to Serve” (be sure to search for the “Community Technology Empowerment Project” or “CTEP” when asked to indicate what program you would like to send your application to).  Contact: Joel Krogstad, krogstad@spnn.org or 651.298.8918.

We are committed to recruiting and engaging individuals without regard to disability, gender, race, religion or sexual orientation.  Reasonable accommodations will be made upon request.  Alternative formats of this document are also available.