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Ramsey County Workforce Development Center

Partner AgencyRamsey County WorkForce Center
Location(s)2266 2nd Street N, North Saint Paul
Site Supervisor:  Karyn Berg, Planning and Evaluation Analyst

Special Note: this position will pay an extra $50/month in the form of a gas card for an AmeriCorps member that would need to travel more than 10 miles to get to their service site.

CTEP Program Description

The AmeriCorps Community Technology Empowerment Project (CTEP) bridges the “digital divide” for new Immigrants and low-income communities in the Minneapolis and St. Paul area. Join AmeriCorps CTEP and help make the information age accessible to all.  CTEP is a project of Saint Paul Neighborhood Network (SPNN).

Site History and Mission

Unemployment can feel daunting, overwhelming, and isolating. During a job search some people may need to get connected with additional training to help them move into better positions, some may simply need a little help rewriting their resumes, and others need some guidance as they try to find an employment path that is right for them. Ramsey County WorkForce Solutions lets people know they are not alone in their search for employment. We guide people in their job search journeys and connect them with the resources they need to succeed in their employment search. We believe in the people who come to our centers for employment help—and we believe in connecting individuals with jobs that match their knowledge, assets, personality and skills.

Ramsey County Workforce Solutions (WFS) exists to strengthen the economic success of our community through personalized and effective workforce development. WFS operates a variety of programs that serve specialized populations of job seekers including those who have been laid off, those who receive public assistance and disconnected youth up to age twenty-four.  In our work, we witness lives changing daily as individuals build skills that help them become employed.  We want you to join us in this incredible mission and be part of changing lives!

Preferred Site Schedule for Member

The Member would be at one of two WFS sites between 8:30 AM and 4 PM Monday through Friday.

In addition, members attend professional development days with their fellow CTEP members to enhance service-readiness skills, personal attributes at the service site, and citizenship skills.  These Corps days take place twice a month on the 1st and 3rd Fridays from 9 AM to 4 PM, and these trainings are mandatory.  Members also attend statewide AmeriCorps events, such as the Martin Luther King Day celebration, and/or serve on the statewide InterCorps Council.

Specific Site Responsibilities

The CTEP member will use the Northstar Digital Literacy curriculum and assessments to help individuals improve their technical literacy while they are looking for work. The Member will do this by offering structured classes specific to a technology skill such as email use, web navigation, word processing and more. The Member will also teach and assist individuals on a one to one or small group basis as is needed in the public resource rooms. CTEP Member will track Northstar certificates earned and the employment outcomes of those they serve. The CTEP Member will serve a diverse group of individuals including people ages 14 and up, some who speak limited English and/or are New Americans and all who are seeking employment.

Site Environment

The CTEP member will serve two different sites (North Saint Paul, Saint Paul downtown at 160 Kellogg Ave.) but be based in our North Saint Paul office. Both sites operate a public resource room in which program eligible individuals and the general public are able to drop in to get assistance with their job search. In addition, the North St Paul site offers scheduled workshops and classes on topics such as Resume Writing, Interviewing, Creative Job Search, and Essential Skills. Both settings are professional environments that are managed by professional staff. The CTEP member would be incorporated into the professional teams that are responsible for services in the resource rooms and for serving individuals in formal workshops and classes.

The CTEP member will need to be emotionally and intellectually mature as they will work with diverse individuals. Some customers may be challenging as they are experiencing stress reactions to their unemployment or other personal situations. It is important for the member to have clear communication and problem-solving skills. The CTEP Member will benefit from a variety of training opportunities while on their assignment including training on Motivational Interviewing and Coaching and Racial Equity. In addition, the Member will benefit from our system connections to numerous other community services providers and agencies.

Physical demand is a typical office setting which includes a variety of standing, sitting and moving around workstations and training rooms.

Both sites are located on the Metro Transit Bus lines (less than a quarter mile from stops).

How to Apply

Apply online at and click on “Apply to Serve” (be sure to search for the “Community Technology Empowerment Project” or “CTEP” when asked to indicate what program you would like to send your application to).  Contact: Joel Krogstad, or 651.298.8918.

We are committed to recruiting and engaging individuals without regard to disability, gender, race, religion or sexual orientation.  Reasonable accommodations will be made upon request.  Alternative formats of this document are also available.