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Partner Agency: HIRED
Location(s): 217 Fifth Avenue North, Suite 300, Minneapolis MN 55401
Site Supervisor:  Andrea Peterson, Project Manager

CTEP Program Description

The AmeriCorps Community Technology Empowerment Project (CTEP) bridges the “digital divide” for new Immigrants and low-income communities in Minneapolis and St. Paul. Join AmeriCorps CTEP and help make the information age accessible to all.  CTEP is a project of Saint Paul Neighborhood Network (SPNN).

Site History and Mission

HIRED was founded in 1968 and its mission is to provide personalized and innovative work solutions with the goal of helping jobseekers, especially low-income individuals, meet their personal and financial needs. HIRED achieves its goal by:
• Helping people remove barriers to their employability;
• Preparing workers for self-sustaining employment through educational support, job training and/or skills development programs;
• Connecting jobseekers to employment opportunities with the guidance of dedicated employment counselors; and
• Collaborating with the business community to align labor market needs with jobseeker skills.

HIRED’s Sector-Based Job Training Programs, the focus of this application, is designed to move disadvantaged individuals into high-growth, career pathways with self-sustaining wages. Industry sectors include health care, manufacturing, hospitality, culinary services, construction, customer service, and administrative careers. These programs have proved successful for hundreds of low-income job seekers as all assist job seekers in earning industry-recognized credentials that serve to enhance career development efforts. During our last fiscal year alone, 146 people enrolled in our Sector-Based Job Training Programs.

Preferred Site Schedule for Member

The expected weekly schedule of this position will total approximately 35 hours per week throughout the duration of the year. Some flexibility with scheduling is possible.

In addition, members attend professional development days with their fellow CTEP members to enhance service-readiness skills, personal attributes at the service site, and citizenship skills.  These Corps days take place twice a month on the 1st and 3rd Fridays from 9 AM to 4 PM, and these trainings are mandatory.  Members also attend statewide AmeriCorps events, such as the Martin Luther King Day celebration, and/or serve on the statewide InterCorps Council.

Specific Site Responsibilities

The Member will serve in a training and recruitment role within HIRED's Sector-Based Job Training Programs. Specifically, the member will be responsible for leading digital literacy training at HIRED's North Loop office for low-income youth and adults. The essential functions of the Member include outreach and recruitment, assessment, delivery of training, and classroom management. Further descriptions of these functions are provided below:

Outreach and Recruitment
• Recruit class participants from appropriate sources for class sessions
• Participate in development of recruiting materials
• Ensure eligibility of referred participants through formal and informal inquiry and screening
• Assist with enrollment procedures

• Conduct appropriate classroom assessments needed for programming
• Administer appropriate assessment and screening tools per program requirements or guidelines

Delivery of Training
• Under supervision of Sr. Trainer and/or Program Manager adapt curriculum and/or daily lesson plans to meet the needs of program participants, delivering materials in a meaningful way
• Maintain learning progress to ensure all topics are covered within the class timeframe
• Adapt teaching style/techniques to accommodate individual learning needs or situations.
• Assist participants to define and achieve appropriate occupational goals

Classroom Management
• Maintain a safe, positive, rigorous classroom learning environment.
• Create an environment of respect and rapport with and between participants.
• Establish a culture for learning.

To fulfill the objective of this role, the Member will need the following skills and abilities:
• Skill in written and oral communication
• Ability to work effectively with others
• Skill in teaching/coaching techniques
• Efficient organizational and planning skills
• Effective time management and ability to prioritize work
• Ability and willingness to respond constructively to rapid change
• Ability to lead by example and to mentor and guide others
• Excellent presentation skills,
• Experience with Windows Operating system and

Site Environment

HIRED's main office in the North Loop neighborhood of Minneapolis is the site for which a CTEP member is requested. More than 25 HIRED staff hold offices at this location, including employment counselors, trainers, business development coordinators, IT staff, and administrators. This office also provides a large conference room, training room, and a computer lab for workshop and training activities. Staff have access to general office equipment, including telephones, personal computers, copiers, and fax machines. Located in the North Loop, HIRED's main office provides convenient access to public transportation, including bus lines and the lightrail. The position that the Member would hold does not require the use of a personal vehicle for travel.

How to Apply

Apply online at and click on “Apply to Serve” (be sure to search for the “Community Technology Empowerment Project” or “CTEP” when asked to indicate what program you would like to send your application to).  Contact: Joel Krogstad,, 651.298.8918

We are committed to recruiting and engaging individuals without regard to disability, gender, race, religion or sexual orientation.  Reasonable accommodations will be made upon request.  Alternative formats of this document are also available.