PCs for People
CTEP Program Description:
The AmeriCorps Community Technology Empowerment Project (CTEP) bridges the "digital divide" for new Immigrants and low-income communities in Minneapolis and St. Paul. Join AmeriCorps CTEP and help make the information age accessible to all. CTEP is a project of Saint Paul Neighborhood Network (SPNN).
Site History and Mission
PCs for People is one of the driving forces in the Upper Midwest attempting to improve digital inclusion by eliminating the number of individuals without a computer or access to internet in the home. As a 501 (c)(3) non-profit organization, our mission is to create new opportunities by providing affordable personal computers, computer repairs, internet service, and education to people with limited technological experience due to social, physical, or economic circumstances.
Preferred Site Schedule for Member
Generally the schedule would include 10 hours for direct service preparations and capacity building, 1 hour per week meeting with Supervisor, 2 hours volunteer mobilization, 3 hours job placement development, 4 hours CTEP project, training and development hours, 15 hours direct service. We are still working on the lab times but believe that direct service would happen in the afternoon and early evening. Scheduled service offerings are being considered Monday through Saturday. We hope to have this determined in the near future.
In addition, members attend professional development days with their fellow CTEP members to enhance service-readiness skills, personal attributes at the service site, and citizenship skills. These Corps days take place twice a month on the 1st and 3rd Fridays from 9 AM to 4 PM, and these trainings are mandatory. Members also attend statewide AmeriCorps events, such as the Martin Luther King Day celebration, and/or serve on the statewide InterCorps Council.
Member's Specific Programming Responsibilities:
This new full time position’s responsibilities and projects will be divided generally into three parts. Each responsibility will help us to further develop the educational portion of our mission in the communities we serve. First, the CTEP member will be working to further improve the processes we use to train community-based workgroups (e.g. TSE and Midwest Special Services) as well as incoming volunteers and interns. The goal is to offer the best opportunities for the individuals involved and improve their knowledge of, and skills within, the technology that we work with. This will include working with our staff to streamline our current technology training materials and procedures to ensure that each individual coming in receives a similar training process and deeper understanding of the technology that they are working with on both a hardware and software level.
Second, the CTEP member will spearhead a partnership opportunity with a local all girls school, Laura Jeffrey's Academy. Laura Jeffrey's is a public charter school serving girls fifth to eighth grade that has over 50% of their students receiving free or reduced lunch. PCs for People was approached by Laura Jeffrey's staff to work jointly on a project that would allow their students the opportunity to gain a deeper understanding of technology and hardware repair. Laura Jeffrey’s vision for this partnership is to train their students in IT skills so they can become the school’s technology helpdesk. If successful, they hope to broaden that service to the local community. The CTEP member would help to implement this program and train the students for the skills that they would need. This would require the students to be well versed in both the software and hardware components of computers so that they can accurately troubleshoot and repair issues that may arise.
Third, the CTEP member will be responsible for developing two types of digital literacy materials. The first type of materials will consist of basic “how-to’s” for troubleshooting and getting the most out of the software that is installed on their PCs for People computer. The second type of material will be created on demand based on the requests of PCs for People customers. If strong demand for these materials exists, we offer them via interactive webinar.
PCS for People is seeking a candidate with computer hardware and software experience, a strong analytical thinker, ability to lift 50+ pounds repetitively, has a passion for computers and technology, and is able to estimate and meet deadlines.
PCs for People is a growing non-profit with a fun, casual work environment. We pride ourselves on having a staff of hardworking individuals with a passion for our mission interested in continuously learning and improving the organization;a mentality that we believe aligns with CTEP's. The passion that our staff has helps to ensure that our work place remains an environment that staff enjoy being at.
A portion of the position deals with refurbishing computers, both desktops and laptops, which comes with a physical demand of having to lift and move these computers around on a regular basis. Our office is a warehouse space, with portions of our building that are not wheelchair accessible.
How to Apply
Apply online at my.americorps.gov and click on “Apply to Serve” (be sure to search for the “Community Technology Empowerment Project” or “CTEP” when asked to indicate what program you would like to send your application to). Contact: Joel Krogstad, firstname.lastname@example.org, 651.556.1384
We are committed to recruiting and engaging individuals without regard to disability, gender, race, religion or sexual orientation. Reasonable accommodations will be made upon request. Alternative formats of this document are also available.