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Program Manager, CTEP AmeriCorps

Role: Program Manager, CTEP AmeriCorps

Job Description: 

Would you like to make your mark in an ascendant organization dedicated to empowering people to use media and communications to make better lives, use authentic voice, and build common understanding? Do you want the chance to develop professional skills in others while promoting digital literacy in the Twin Cities? Come join SPNN’s team of creative, dedicated professionals as our Program Manager for the Community Technology Empowerment Project (CTEP), an AmeriCorps program of SPNN.

The CTEP Program Manager, in partnership with the Program Director, will build capacity in low wealth and immigrant communities by developing leadership and critical thinking abilities in our 35 CTEP AmeriCorps members. The program manager will ensure sustainable change by supporting members through their terms of service and assisting in the administration of a large federal grant. The ideal applicant will have a passion for professional development, a knack for interpersonal communication, and be a dynamic educator.

About SPNN

Founded in 1984 to offer a media voice to underrepresented people, SPNN is a 501 (c) 3 non-profit that has since grown to harness its unique media tools, digital communications expertise, and spirit of innovation to elevate community media arts to a new level, becoming a national model. SPNN improves community social, civic, and economic equity via the transformative art of media making and 21st century skill-building. Our mission is: to empower people to use media and communications to better lives, use authentic voice, and build common understanding.

About CTEP 

The Community Technology Empowerment Project (CTEP) is an AmeriCorps program of SPNN. AmeriCorps members help youth and adults use technology to better access social, civic, educational and economic opportunities. CTEP places and supports 35 AmeriCorps members at approximately 30 partner sites, mostly nonprofits, public libraries, workforce centers, after school youth programs, and museums. CTEP has been recognized twice as one of the “Top 50 Most Innovative AmeriCorps Programs in the Nation" by Innovations in Civic Participation. Every year, our members certify over 1500 individuals in digital literacy skills, and over 600 of those individuals successfully find employment. Over the past 10 years, our program has filled 100% of its AmeriCorps positions and 95% of our members have successfully completed their service year - one of the highest retention rates of any AmeriCorps program in the state. In 2016, our program model was awarded a Strong evidence rating by the Corporation for National & Community Service, and CTEP has successfully been awarded federal funding since its inception in 2004.

Duties and Responsibilities

  • Training and Professional Development (40%)
    • Design and facilitate day-long trainings twice a month.
    • Stay current with emerging technologies and digital literacy trends and best practices.
    • Use training, facilitation and interpersonal skills to build an inclusive cohort community.
  • Member Support (30%)
    • Visit regularly with AmeriCorps members at service sites in the Twin Cities.
    • Advise AmeriCorps members throughout the year as needed.
    • Review AmeriCorps member service reflections and other submissions.
  • Member Recruitment and Outreach (20%)
    • Develop, organize and implement plan for recruitment of new AmeriCorps members.
    • Represent CTEP at local colleges and universities, community and recruitment events.
    • Create social media outreach plan and produce social media content.
  • Program Support (10%)
    • Review member timesheets and other administrative reporting.
    • Assist Program Director with grant administration and fundraising.

Preferred Qualifications 

  • Enthusiastic, detail-oriented individual who can execute simultaneous projects on schedule.
  • Demonstrated ability to plan and confidently facilitate group training and professional development.
  • Strong intercultural competency and experience working with diverse communities.
  • Strong verbal and written communication skills.
  • Past service in AmeriCorps, VISTA, Peace Corps, or other national service programs is a plus.
  • Intermediate computer/digital skills.
  • Bachelor’s degree in experiential or community education, non-profit management, community media or public policy or demonstrated equivalent professional experience.
  • Working Conditions, Supervision, and Schedule 

  • Must be able to travel throughout the Twin Cities to partner and training sites. May also require sitting at a desk for extended periods.
  • Reports to CTEP Program Director.
  • Schedule is Monday through Friday, 40 hours per week, with very limited evenings.

Compensation and Benefits 

  • Salary range from $38,000 to $45,000, annually, depending on experience and qualifications.
  • 12 sick days, 12 vacation days, 9 paid holidays, with 2 additional personal days.
  • 6 weeks of paid parental leave.
  • Competitive medical and dental insurance and matching retirement contributions.

To Apply

Please send a cover letter and resume in PDF format to with “CTEP Program Manager” in the subject line. We will accept applications through Sunday, January 26.

SPNN is focused on building a diverse and inclusive workforce. If you’re excited about this role but do not meet 100% of the qualifications above, we encourage you to apply. St. Paul Neighborhood Network seeks to foster equal opportunity for all to obtain employment, education, public accommodation, and access to telecommunications without regard to race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, immigration status, veteran status, class, creed, mental or physical disability, or status with regard to public assistance and strictly in accord with their individual merits as human beings.  Alternate formats of this document are available upon request.

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